Syllavet privacy policy

Publisher and data controller: Animantle LLC · Effective November 11, 2026

When you create or use an account, we process your email address, account identifier, authentication information and session credentials. Syllavet saves your study profile, preferences, completed sessions, answers, progress, bookmarks and reviews. Question reports include the question/version, your account identifier and the explanation you submit.

For Premium, RevenueCat and the app store process product identifiers, purchase/subscription status, transaction information and an app-specific customer identifier. We receive entitlement and expiry information to provide access. RevenueCat also processes purchase information for subscription analytics, such as subscription history and revenue reporting. Apple or Google handles payment details; we do not receive your full payment-card number.

We use it to authenticate you, sync your study work, provide purchased access, restore purchases, resolve content reports, answer support requests and protect the service. We also use answers from completed practice sessions to improve the question bank, as described in Improving our questions. We do not sell personal information, run advertising or use your data for cross-app advertising tracking.

When you are signed in, we use the answers from your completed practice sessions to find questions that are unclear, too easy or too hard, or may have the wrong answer key. For each question we use the option you chose or that you left it blank, where the options appeared, the correct option, the practice mode, the question’s species and competency, and when you answered.

These records are stored under a random identifier, not your email address, name or account identifier. Only our database links that identifier to your account, and editors see only combined statistics for each question.

This is on by default. You can turn it off at any time in Settings → Library & data → “Help improve questions”, or by contacting us. When you turn it off, we delete the records already collected from your account at the next sync and stop collecting new ones. If you use Syllavet without an account, your answers stay on your device and are not used for this.

We keep these records for up to 36 months and delete them with your account. Combined statistics that do not identify anyone may be kept. We rely on our legitimate interest in keeping the question bank accurate; you can object at any time using the setting above.

Supabase provides authentication, database storage and backend functions. RevenueCat validates and manages subscription access. Resend delivers authentication emails when you request a code. Apple and Google provide app distribution, billing and platform services under their own policies. These services can process network information such as IP addresses, request times and technical logs to operate and secure the service. Our initial Supabase project is hosted in the United States; service providers may process data in other countries.

Study work and downloaded content are stored locally to support offline use. Secure platform storage holds authentication credentials. Local reminders use notification permission only if you enable them. Exports and sharing use destinations you choose; copies you share are governed by those services. External reference links open third-party websites.

Your account and synced records remain available until you delete them or the account. Use Account to export your cloud records or delete the account. You can also request deletion outside the app. Account deletion removes the Auth account, synced study records, answer analytics records, question reports, entitlement record and linked RevenueCat customer record. Store transaction history, provider backups, existing operational/security or billing-event logs, and support correspondence may remain where needed for security, disputes or legal obligations. Device-only data, exports and OS backups must be managed separately. Deletion does not cancel store subscriptions.

Depending on your location, you may have rights to access, correct, export or delete personal information, restrict or object to processing, and complain to your local privacy regulator. Contact us to exercise these rights; we may verify ownership. We process account and subscription data to provide the service you request, security data for legitimate operational interests, and information required by law where applicable. You can stop optional reminders in device settings, and turn off answer analytics in Settings → Library & data → “Help improve questions”.

Syllavet is intended for veterinary learners and is not directed to children under 13. Do not enter real patient/client records, sensitive health information or confidential examination material into reports or support messages. Contact us if you believe a child has provided personal data.

Contact [email protected] for privacy questions. We will update this policy and its date when our practices change. Support messages contain information you choose to send and are used to address your request.